Question 1

Can I try Mokaru for free before upgrading?

Accepted Answer

Yes! The Free plan includes the resume builder, the application tracker, unlimited resume creation, limited AI use, and 1 PDF export - no credit card required. Upgrade to Plus anytime for unlimited exports and more AI.

Question 2

What's the difference between Free and Plus?

Accepted Answer

Free includes unlimited resume creation, application tracking, limited AI use, and 1 PDF export. Plus adds unlimited exports, more AI credits, advanced analytics, keyword matching, the cover letter generator, priority support, and early access to new features.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes - cancel anytime from your account settings, with no cancellation fees. Plus stays active until the end of your billing period, then you switch to the Free plan automatically.

Question 4

Do you offer refunds?

Accepted Answer

We don't offer refunds, but Mokaru Free is free forever with no credit card required. Test all core features before deciding to upgrade, so you know exactly what you're getting with Plus.

Question 5

What payment methods do you accept?

Accepted Answer

All major credit cards (Visa, Mastercard, American Express), debit cards, Apple Pay, and Google Pay via our secure payment processor Stripe. We don't accept PayPal yet.

Question 6

Is my billing information secure?

Accepted Answer

Yes! We use Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. We never store your credit card details on our servers. All payment data is encrypted and handled securely by Stripe.

Question 7

Can I upgrade or downgrade my plan?

Accepted Answer

Yes - upgrading from Free to Plus is instant. When you downgrade, Plus stays active until the end of your billing period; unused time isn't refunded, but you keep access until then.

Question 8

What are AI credits and how do they work?

Accepted Answer

AI credits power features like AI writing assistance, cover letter generation, and resume score analysis - each AI action uses credits. Free users get a monthly allowance to try them; Plus subscribers get significantly more.

Plans Start free, upgrade when the extra speed and automation pay off.	Free Perfect for getting started with your job search /month Free forever Create Free Resume	Plus Everything you need to land your dream job /week Create Free Resume	Lifetime Pay once, access forever one-time One-time payment, lifetime accessPrices include VAT where applicable Create Free Resume
Resume Builder
Resume Builder	Included	Included	Included
Premium templates, fonts and designs	Not included	Included	Included
Extra sections: projects, awards, publications & more	Not included	Included	Included
Custom sections	Not included	Included	Included
Design Assistant	Included	Included	Included
AI writing and resume optimization	Included	Included	Included
Full Resume Score - fix everything ATS systems check	Not included	Included	Included
Keyword matching	Preview	Full	Full
Resume version history	Not included	Included	Included
PDF exports	1 page	Unlimited	Unlimited
AI usage	Limited	Unlimited	Unlimited
Job Search
Autopilot job matching	Not included	Included	Included
Browser Extension	Included	Included	Included
Job application tracking	Included	Included	Included
Cover Letter generator	Not included	Included	Included
Contact Management	Included	Included	Included
Email Templates	Not included	Included	Included
Email Integration	Not included	Included	Included
Calendar Sync	Not included	Included	Included
Support
Support	Email	Priority	Priority
Lifetime extras
All future updates included	Not included	Not included	Included
One-time payment	Not included	Not included	Included

Simple, transparent pricing

Everything aligned, feature by feature

Free

Plus

Lifetime

Free

Plus

Lifetime

Pricing questions answered

Start free. Upgrade when you need more.